Travel Matters - January 2016

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WELCOME | 03
Travel Matters magazine is published four times a year by
Chambers Travel Group.
Editor: Gillian Upton Design & Production:
On behalf of Chambers Travel Group: Scott Alboni.
While every effort is made to ensure accuracy, Chambers
cannot be held responsible for any errors or omissions.
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IN THIS ISSUE
Chris Thelen, Chief Executive Officer
We begin 2016 on a high, having had an
outstanding 2015 and with the momentum
building. Last year we found a like-minded
partner to see us into the future in the
shape of CTM; we launched Cloud 9,
bespoke servicing options for SME clients
and, just a few months back, unveiled
Smart, a ground-breaking technology suite
for the corporate community.
Smart will transform business travel
processes, drive efficiency and influence
behaviour, thus improving compliance.
Decide for yourself on page 4.
We’ll be demonstrating Smart, and our
other cutting-edge technology, at the
Business Travel Show next month
(February), and on page 6 detail which
business travel events you should attend.
One we’ve all been waiting for, the
government’s decision on airport expansion
in the South East, was delayed yet again and
so we sum up the arguments to and for
Heathrow/Gatwick as the battle continues.
Read the details on page 10.
Travel risk management needs improving
in every business, advises a new report that
we share on page 12.
Sharing best practice is already working
in the event business, with the
development of an Events Club in London.
Find all the details on page 14.
We explain why Vietnam should be on
your destination list for your next
conference or incentive on page 16, and
share news on page 18 about new faces,
new events, our latest award nominations
and a new branding exercise being
unveiled in March. Watch this space.
INDUSTRY NEWS
04 | SO SMART
A new suite of ground-breaking
technology has already changed the
lives of bookers, travel managers and
procurement folk on the other side of
the world; now it’s Europe’s turn.
TRAVEL TRENDS
06 | KNOWLEDGE IS POWER
Get the lowdown of industry conferences,
exhibitions, seminars and workshops from
our 2016 round up.
08 | WHAT 2016 COULD HOLD
FOR BUSINESS TRAVELLERS
The GTMC does some crystal ball
gazing as to how this year will shape up
for the business travelling community
at home and abroad.
10 | DELAYS AT HEATHROW
Still no decision from the Government
on the big Gatwick/Heathrow expansion
debate, see the latest news updates and
discussions on this.
12 | RISKY BUSINESS
Read International SOS’s guide on how best
to manage health, safety and security risks
for your travellers.
GREAT IDEAS
14 | THE MAIN EVENT
A new networking club for corporate event
planners is gaining momentum in London.
Read all about it.
16 | VIETNAM ADVENTURE
Of all the long-haul destinations for
incentives, Vietnam ticks all the boxes.
Let us show you why…
CHAMBERS INSIGHT
18 | NEW FACES
Ever-expanding Chambers has a trio of new
faces, plus the company will have a new
name from March. Find out what and why.
19 | CHAMBERS CHATTER
How best to manage your TMC struck a
chord with our clients at our last Chambers
Chatter event. Read all about the debate
and the next event.